5 Simple Ways to Help Manage Your Online Reputation
We live in a world where communication is near instant, word travels unbelievably fast, and if you’re not alert your online reputation can be trashed in nanoseconds. Many aren’t cognizant how vital it is to safeguard your online reputation. Cone Communications reports that some 89 percent of consumers regard online channels are trustworthy sources, and that another 80 percent have gone so far as to change their mind about a purchase after reading a negative comment or review. Further, your social media is where they’re talking about you. The Society for Communications Research reports that 72 percent said they research companies through social channels before making purchases, and that 59% use social sites to air their frustrations about your customer service.